Voice | Data | Security

Partner with a provider that’s
big enough to matter but small
enough to care.

Why choose
Upstream Direct
as your provider?

Upstream Direct (a division of Upstream Group) is
responsible for the marketing and sales of turnkey
products and services.

Our ethos is built on human connection, enhancing
the customer experience through personalised

Layer 2 ISP

Tier 1 VOIP Network

Certified Hikvision Installer

Layer 2 ISP

Tier 1 VOIP Network

Certified Hikvision Installer

How can Upstream Direct work for you?


VoIP is an acronym for voice over internet protocol. Delivered using licensed wireless, fibre or our very own LTE APN, Upstream Direct can optimize your communications and reduce your monthly expenditure by 35%.


From Business Broadband Fibre to Uncapped LTE. Our presence at Terraco and interconnects with all major networks in SA ensure Upstream Direct will enhance your connectivity using the best suited last mile service.


Whether you’re looking for Access Control, Intercoms, Thermal Screening, Video Surveillance or even Alarm Systems. By integrating these products into one seamless platform, Upstream Direct will confidently secure your premises on multiple levels.

Don’t take our
word for it, read
what some of our clients had to say.

We have been with Upstream for over four years and recently upgraded to their VOIP system, with four sites in rural Western Cape. 

Through the learning and teething process, we have been very happy with their customer service. 

All issues are solved remotely and no job is too small. 

Susan Schutte 

Information and Infrastructure Coordinator 
Breede River Hospice 

Over the last 2 years, we have developed a great partnership with Upstream Direct. 

Their dedication to service is evident in all aspects there business. 

We specifically appreciate their attention to detail and creative approach to our requests. 

Ms. R. Jappie 

Woodbridge Primary School 

We originally contacted Upstream Direct to help us move away from the traditional Telkom telephone system. 

We were so impressed with Nicholas and his team that we have since upgraded our CCTV and Intercom with Upstream Direct. 

I believe Cape Town High now have some of the latest technologies in any school, with one provider for all our queries. 

Ms. E. Cloete  

Cape Town High School 

We have just begun using Upstream Directs’ services as our previous service provider was of bad quality.  

We are very excited to have their services benefit our organisation to work at top efficiency. 

Marcelle du Plessis  

Communications Executive  
Mdzananda Animal Clinic 

Vallei Organies have been with Upstream VOIP since 2017.  

Being in Worcester Industrial, the remote support we receive from Upstream is a game changer for us. 

I have the Ops Supervisor on speed dial and my issues are dealt with in minutes. 

Although we frequently receive calls from other telephone companies I can’t imagine changing”. 

Wynand Rossouw  

Vallie Organies 

We are very satisfied with Upstream Direct.  

After many failed attempts to integrate our security platform with VOIP, Upstream Direct have managed to successfully integrate our systems and ensure that it remains effective. 

Workmanship is of a high standard and availability of contact persons is good. 

Werner Van Der Merwe 

Boland Risk Solutions